Safe Play First

Responsible Gaming at db111 — Play Smart, Stay in Control

db111 believes that gaming should always be an enjoyable, voluntary form of entertainment. We provide every Bangladesh player with the tools, information, and support needed to keep gambling fun, safe, and within personal limits.

21+ Players Only Deposit Limits Available Self-Exclusion Tools 24/7 Support
Our Commitment

A Platform You Can Trust to Put Players First

At db111, responsible gaming is not a checkbox — it is a core operating principle. We understand that for a small percentage of players, gambling can shift from leisure to a source of stress or harm. Our duty is to give every player in Bangladesh the awareness, tools, and resources to make genuinely informed decisions about how they play.

From the moment you register on db111, you have access to a full suite of player protection features — including customisable deposit limits, loss limits, session time reminders, cooling-off periods, and permanent self-exclusion. These tools are always available inside your account settings, at no cost, with no waiting period.

We also maintain strict age verification to ensure that only players aged 21 years and above are permitted to register and wager on the platform. db111 will never knowingly facilitate gambling by a minor, and we actively encourage parents and guardians to use filtering software on shared devices.

The db111 Responsible Gaming Pledge

Strict 21+ Policy: Age verification is mandatory for all players before first deposit approval. No exceptions.

Free Player Tools: Deposit limits, session limits, reality checks, and self-exclusion are available to every player at zero cost.

No Pressure Marketing: db111 does not send unsolicited bonus offers to players who have activated responsible gaming restrictions.

Trained Support Team: Our 24/7 English-speaking support team is trained to recognise and assist players showing signs of problem gambling.

Transparent Odds: db111 ensures that game rules, RTP rates, and house edges are clearly communicated so players always know what they are playing.

Immediate Self-Exclusion: A self-exclusion request takes effect within 24 hours and blocks access to both the website and promotional communications.

Player Protection Tools

Six Tools to Keep Your Play Responsible

Every db111 player has immediate access to these protective features directly from within their account dashboard — no need to contact support to activate them.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap on your db111 account. Once your chosen limit is reached, deposits are automatically blocked until the period resets. Lowering your limit takes effect immediately; raising it is subject to a 24-hour cooling-off period to protect against impulsive decisions. Limits can be set from as low as ৳500 per day.

Loss Limits

Define the maximum amount you are comfortable losing within a set time period. db111's loss limit tool monitors your net wagering activity in real time. When you approach or reach your self-defined threshold, you will receive an in-platform notification, and further play will be paused until the limit period expires or you contact our support team to review.

Session Time Limits

Choose how long each gaming session can last before db111 automatically prompts you to take a break. You can set session reminders at 30-minute, 1-hour, 2-hour, or custom intervals. When your session time is reached, a reality check notification will display your session duration and net activity, giving you a clear moment to decide whether to continue or step away.

Time-Out / Cooling-Off Period

Need a short break from gaming? db111's time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out period, you will not be able to log in, place bets, or receive promotional communications. Your account balance and history are preserved and accessible when the time-out ends.

Self-Exclusion

If you feel you need a longer break or wish to stop gambling entirely, db111's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, your account is fully blocked, all marketing communications are stopped, and any pending withdrawal of your remaining balance will be processed to your verified payment method. Reinstatement after a voluntary exclusion period requires a formal request and a 7-day consideration period.

Reality Checks

db111's reality check feature displays a regular on-screen summary of how long you have been playing, how much you have deposited in the current session, and your net win or loss position. These prompts appear at intervals you choose and are designed to prevent extended play sessions without awareness. Reality checks cannot be dismissed without acknowledging the information displayed.

21+

Strictly Adults Only

db111 is exclusively available to players who are 21 years of age or older. Registering on the platform constitutes your declaration that you meet this age requirement.

NID Check

National Identity Card or passport verified on first withdrawal.

Selfie Verification

Live selfie matched against your submitted photo ID document.

Mobile OTP

Bangladeshi mobile number verified with one-time passcode at registration.

Instant Closure

Accounts confirmed as belonging to under-21 players are closed immediately with full deposit return.

Age Policy

Why db111 Enforces Strict Age Verification

Protecting young people from gambling harm is one of the most important responsibilities any online platform carries. In Bangladesh, where digital adoption among teenagers is rapidly growing, db111 takes an uncompromising stance: no one under the age of 21 may register, deposit, wager, or claim bonuses on our platform under any circumstances.

Our age verification process is multi-layered. At registration, players confirm their date of birth. Before a first withdrawal is approved, players must submit a government-issued photo ID — typically a National Identity Card or passport — along with a live selfie. Documents are cross-checked against the account registration details, and any discrepancy triggers a manual review by our compliance team.

If you are a parent or guardian and you believe a minor in your household has accessed the db111 platform, please contact our support team immediately at [email protected]. We will close the account and return all deposits without delay. We also strongly recommend installing parental control software on any shared device.

Parental Control Recommendation: We recommend tools such as Net Nanny, Qustodio, or your internet service provider's built-in parental controls to block access to online gambling platforms on devices used by young people.

Know the Warning Signs

Recognising Problem Gambling Behaviour

Problem gambling can develop gradually and is not always easy to self-identify. The following signs may indicate that gambling is moving beyond entertainment and beginning to cause harm.

Chasing Losses

Consistently increasing bet sizes or deposit amounts in an attempt to recover previous losses rather than gambling for entertainment.

Losing Track of Time

Regularly playing for longer than intended, losing awareness of how much time has passed during a gaming session.

Gambling with Essential Funds

Using money set aside for rent, groceries, bKash bill payments, or family expenses to fund gambling activity.

Social Withdrawal

Cancelling social commitments, neglecting family responsibilities, or withdrawing from relationships in Dhaka, Chittagong, or elsewhere to spend more time gambling.

Emotional Distress After Losses

Experiencing significant anxiety, irritability, depression, or mood swings directly linked to gambling outcomes rather than viewing results as normal variance.

Hiding Gambling Activity

Concealing the extent of deposits, losses, or time spent gambling from family members, friends, or colleagues — a strong indicator that the behaviour feels out of control.

Inability to Stop

Finding it difficult or impossible to stop playing even when you want to, or returning to gambling immediately after deciding to take a break.

Borrowing to Gamble

Taking loans, borrowing from family or friends via bKash transfers, or using credit facilities specifically to fund continued gambling activity.

Needing to Escalate

Gradually needing to bet larger and larger amounts to experience the same level of excitement — a pattern consistent with tolerance-building behaviour.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use db111's self-exclusion tool or to reach out to our support team today. Early action makes a significant difference.

Self-Assessment

Is Your Gambling Still Under Control?

Answer these questions honestly. If you answer "Yes" to three or more, we strongly recommend speaking with a member of our support team or using one of the player protection tools available on your db111 account.

1

Have you ever tried to win back money you lost gambling, by gambling more on a later occasion?

2

Have you ever spent more time or money gambling than you originally planned for a single session?

3

Have you ever gambled with money you needed for essential living costs — such as food, rent, transport, or utility payments?

4

Have you ever borrowed money, used a credit facility, or accepted a transfer from a family member specifically to fund gambling?

5

Have you ever felt anxious, irritable, or low in mood as a direct result of gambling losses — not just briefly, but in a way that affected your daily routine?

6

Have you hidden the extent of your gambling activity — the amount of time, money, or frequency — from someone close to you?

7

Have you ever tried to stop or reduce your gambling and found it significantly harder than you expected?

8

Has gambling activity negatively affected your work, studies, family relationships, or social life in Bangladesh or elsewhere?

What to do if you answered Yes multiple times: Contact db111 support via live chat or email at [email protected] with the subject line "Responsible Gaming Request". Our team will help you activate the appropriate account restrictions immediately, with no judgement and no delay.

How to Activate

Setting Your Responsible Gaming Controls

Activating your player protection settings on db111 takes less than two minutes and can be done entirely from within your account, 24 hours a day.

Step 1 — Log In

Access your db111 account using your registered mobile number and password. Ensure you are on the official db111.bio website.

Step 2 — Account Settings

Navigate to your Account Settings panel and select the "Responsible Gaming" section from the left-hand menu.

Step 3 — Choose Your Tools

Select from deposit limits, loss limits, session timers, time-out periods, or self-exclusion. Set your preferred values and confirm.

Step 4 — Confirm & Apply

Confirm your selection via SMS OTP to your registered Bangladeshi number. Restrictions take effect immediately upon confirmation.

Prefer to speak with someone directly? Our responsible gaming team is available 24/7 via live chat or at [email protected] — we can activate any restriction on your behalf during a support session.

Get Help

You Are Never Alone — Reach Out Today

If you are worried about your own gambling or that of someone you care about, please do not hesitate to contact db111 directly. Our responsible gaming support team is available every day of the year, including Eid, Victory Day, and all public holidays. There is no judgement — only practical help.

In addition to the tools we offer on the db111 platform, we encourage players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh to seek support from qualified counselling professionals if gambling is causing significant distress in their lives. Speaking to a trained counsellor is a sign of strength, not weakness.

Remember: gambling on db111 is designed to be an enjoyable, optional entertainment activity. It should never be treated as a way to earn income, solve financial problems, or manage emotional stress. If gambling has stopped being fun, it is time to take a break — and db111 will fully support you in doing so.

Contact db111 Responsible Gaming Support

Email (24/7) [email protected]
WhatsApp +880 1700 000000
Live Chat Available inside your db111 account dashboard
Response Time Live chat: instant · Email: 2–6 hours
Confidentiality All responsible gaming requests are handled with full discretion

When contacting us about a responsible gaming matter, use the subject line "Responsible Gaming Request" so our team can prioritise your case immediately.

Healthy Gambling Principles

Guidelines for Staying in Control

These practical guidelines are recommended for every db111 player. They are simple habits that keep gambling enjoyable and prevent it from becoming a source of harm.

Set a Budget Before You Play

Decide on a fixed entertainment budget — an amount you are genuinely comfortable losing — before every session. Use db111's deposit limit tool to enforce this budget automatically.

Play for Fun, Not for Income

Treat gambling as entertainment — similar to watching cricket or going to the cinema. Never rely on winnings to pay bills, meet family obligations, or supplement your income.

Take Regular Breaks

Schedule breaks during and between gaming sessions. Step away from the screen, hydrate, and reset your focus. db111's session timer can automatically prompt you when it is time to pause.

Never Chase Losses

Accepting a loss is an essential part of healthy gambling. If you have reached your session budget, log out and return another day. Chasing losses nearly always makes the situation worse.

Only Play When You Are in a Good Headspace

Avoid gambling when you are stressed, tired, upset, or under the influence of substances. Emotional states impair decision-making and can lead to regrettable wagers.

Understand the Odds

All casino games and sports bets carry a built-in house edge or margin. Understanding that the house has a long-term mathematical advantage helps keep expectations realistic and play enjoyable.

Play Responsibly

Ready to Enjoy db111 the Right Way?

Gambling is most enjoyable when it is controlled, informed, and fun. Set your limits, know the signs, and explore db111's full range of games with confidence.

21+ For adults aged 21 and above only. Please gamble responsibly.